Privacy Policy

PROTECTING YOUR PRIVACY

At Domaine Valga, we understand the importance of protecting your personal information and are committed to respecting your right to privacy. This policy aims to inform you about the types of personal information we collect, how we use it, and the circumstances under which we may disclose it. By using this website, you acknowledge and agree that your personal information may be used in accordance with this privacy policy updated on July 6, 2023. Please note that Domaine Valga reserves the right to modify this privacy policy from time to time, and the most recent version will be available on our website.

INFORMATION COLLECTION

At Domaine Valga, we attach great importance to the collection of personal information and are committed to collecting only the information necessary for specified purposes. When you make a reservation with Domaine Valga, or when you purchase products, you will be asked to provide certain personal information, such as your name, email address, residential address, phone numbers, reservation details, and any information requested during your check-in or check-out. Additionally, if you organize an event at Domaine Valga, we will need information related to that event. We also collect data necessary for payment processing, including credit card numbers, to finalize the transaction. By providing this information, you implicitly consent to Domaine Valga using this information.

It is important to note that it is not safe to transmit your payment information, such as credit card numbers, via email, SMS, or social media. To ensure the security of this data, please transmit it exclusively through our booking module on our website or by phone. We do not collect personal information about minors without the consent of parents or guardians. If such information is collected, it is only collected for the benefit of those minors (as defined by applicable laws). However, if such information were to be collected, we encourage the parents or guardians of a minor to contact us so that we can take appropriate steps to remove this information.

USE OF INFORMATION

The information you provide to us is primarily used to identify you, communicate with you if necessary, personalize our service, and facilitate the transaction. Secondly, this information enables us to conduct market research to better meet the needs of our customers and improve their experience. It also contributes to increasing the efficiency of our website and promotional activities. When you make a reservation or purchase a product, you implicitly consent to Domaine Valga adding your email address to our mailing list. However, you always have the option to choose not to receive our marketing communications by email. To do so, simply contact us directly by phone or email at the following address: info@domainevalga.com. We want to emphasize that Domaine Valga does not sell your personal information to third parties and does not use or disclose this information for any purpose other than that for which it is collected, unless we obtain your explicit consent, are in an emergency situation (e.g., to protect the life, health, or property of a person), or are legally obligated to do so.

ACCESS TO YOUR INFORMATION

Under applicable legal provisions, you have the right to access your personal information stored in our databases and to update or delete it if necessary. To exercise this right, please contact us by email at the following address: info@domainevalga.com. Please note that some information may be stored in backup systems or log files for technical, financial, or legal reasons. Therefore, it is possible that your personal information cannot be completely erased following a deletion request.

INFORMATION SECURITY

In order to ensure the prevention of loss, theft, unauthorized access, disclosure, or unauthorized use of your personal information, we have implemented physical, electronic, and operational protection and security measures in accordance with industry standards and best practices. In this regard, we want to emphasize that our company, Domaine Valga, is compliant with PCI (Payment Card Industry) standards. We take additional measures to ensure the confidentiality of your personal information by encrypting it, including your payment card number. Furthermore, we limit access to your personal information to employees who need it to fulfill their specific duties. These employees are subject to strict confidentiality obligations and receive regular training on best practices for data protection. At the same time, we maintain constant vigilance regarding the evolution of threats and security technologies, in order to continuously adapt our information protection measures and ensure a high level of security for your personal data. We understand the importance of the privacy and security of your personal information, and we are committed to taking all necessary measures to effectively protect it. If you have any questions or concerns about the security of your information, please feel free to contact us. We are here to provide you with the information you need and to ensure the protection of your data.

RESERVATIONS AND RESERVATION MODIFICATIONS MADE BY THIRD PARTIES

If a third party, whether a family member, friend, or colleague, attempts to make a reservation on your behalf, they will be required to provide the same personal information that you would normally provide to complete the transaction. Unless otherwise stated, we consider that this third party has obtained your consent and authorization to provide us with your personal information and to make the reservation (as well as any associated modifications) on your behalf, in accordance with our personal information protection policy. The third parties mentioned below, as well as the personal information they provide, are subject to this policy and applicable personal information protection practices. Therefore, if a third party has your name, phone number, address, and reservation number, and attempts to modify your reservation, we will provide them with the required information and allow them to make the desired changes, as we consider that you have given them permission to do so.

COOKIES AND SOCIAL MEDIA INTEGRATIONS

In order to ensure effective management of our website and improve your browsing experience, our site collects standard internet log data, such as your IP address, browser type and language, access frequency, and website referral addresses. To do this, we use different types of cookies and conversion tags. It is also possible that certain browsing behaviors are recorded for analysis purposes. Rest assured that the data we collect remains anonymous and will not be disclosed to any third parties. This approach aims to formulate hypotheses to improve the experience on our website. We are unable to profile your computer, extract information, or adjust settings to refuse or limit the use of these cookies. Furthermore, our website integrates certain social media-related features, such as the Facebook “Chat” button. These features may collect your IP address, record the pages you visit on our site, and use cookies to ensure their proper functioning. Social media features and widgets are either hosted by third parties or directly integrated into our site. Your interactions with these features are governed by the privacy policy of the company providing them.

Terms of Use

INTRODUCTION

We are delighted to welcome you to the Domaine Valga website (www.domainevalga.com). By browsing our site, you are invited to accept the terms and conditions of use outlined below. If you do not agree with them, please exit the site.

SITE USAGE

The use of our site is governed by the following conditions. By continuing to browse, you agree to these conditions in their entirety. If you do not agree with any of these conditions, please cease using the site.

INTELLECTUAL PROPERTY

The content of this site, including but not limited to text, images, graphics, logos, and trademarks, is protected by intellectual property laws and remains the exclusive property of Domaine Valga or its content providers. Any unauthorized use of the content is strictly prohibited.

LINKS TO THIRD-PARTY SITES

Our site may contain links to third-party sites. These links are provided solely for your convenience and do not constitute an endorsement of these sites by Domaine Valga. We assume no responsibility for the content of these third-party sites and recommend that you review their privacy policies and terms of use.

LIMITATION OF LIABILITY

Domaine Valga strives to provide accurate and up-to-date information on its site, but does not guarantee the accuracy, completeness, or reliability of this information. We disclaim any liability for errors or omissions in the information provided on the site. Use of the site is at your own risk.

CHANGES TO TERMS OF USE

Domaine Valga reserves the right to modify these terms of use at any time. Changes will take effect upon publication on the site. It is your responsibility to regularly review these terms to stay informed of any changes.

CONCLUSION

By using our site, you acknowledge that you have read, understood, and agreed to these terms and conditions of use. If you do not agree with them, please exit the site. Thank you for visiting the Domaine Valga website, and we hope you find the information you are looking for.